1. Detailed description of goods and/or services
KITRIN (PTY) LTD is a business in the business consulting and healthcare industry that provides software and consulting services to healthcare practitioners in private practice and business owners.
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way support request number.
3. Export restriction
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by KITRIN (PTY) LTD is subject to availability. In cases of unavailability, KITRIN (PTY) LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 5% administration fee.
5. Customer Privacy policy
KITRIN (PTY) LTD shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
6. Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the KITRIN (PTY) LTD bank account, the details of which will be provided on request.
7. Card acquiring and security
Card transactions will be acquired for KITRIN (PTY) LTD via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by (Your Company) separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
9. Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. Responsibility
KITRIN (PTY) LTD takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. Country of domicile
This website is governed by the laws of South Africa and KITRIN (PTY) LTD chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, 55A Albatross Drive, Fourways, Gauteng, South Africa, 2191.
12. Variation
KITRIN (PTY) LTD may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. Company information
This website is run by KITRIN (PTY) LTD based in South Africa trading as KITRIN and with registration number 2014/203647/07 and director O Nagaya.
14. KITRIN (PTY) LTD contact details
Company Physical Address :: 55A Albatross Drive, Fourways, Gauteng, South Africa, 2191
Email :: [email protected]
Telephone :: 0861 009 009
