We are sad to hear that you would like to downgrade your smeMetrics subscription with us. As much as we would like your continued patronage, we respect your decision to cease your agreement.

Please could you provide the details of the account or accounts that need to removed from your main profile.

Please take note that once the account is removed from your profile, the information will be deleted on our side, it is your responsibility to backup the invoice and statement data. You will also need to export the contact information and download all reports should you need them for your records.