We are sad to hear that you would like to cancel your smeMetrics subscription with us. As much as we would like your continued patronage, we respect your decision to cease your agreement.

In this regard, we would like to know how we could be of better service to you in the future. Please could you fill out the below form so that we can improve our services.

Our cancellation policy is a one month cancellation period, please note once our system processes the cancellation we will cancel your access to the software. It is your responsibility to retrieve your saved data from the software before the end of your cancellation period. Once the cancellation has been processed all information will be deleted from our systems.